Common Questions

Carpets usually take several hours to dry after professional cleaning. Drying times can vary depending on the carpet type, room temperature, humidity and ventilation. Good airflow can help speed up the drying process. We recommend avoiding heavy foot traffic until the carpet is fully dry.

We use professional cleaning solutions to treat a wide range of stains on carpets and upholstery. However, complete stain removal cannot always be guaranteed. Results depend on the type and age of the stain, the material and any previous cleaning attempts. We always aim to achieve the best possible results while treating your carpets and upholstery with care.

Our professional carpet cleaning prices start from £35 per room, with a minimum charge of £50 per visit. The final price depends on the size and number of rooms, the condition of the carpets and the cleaning required. Contact us for a free, no-obligation quote before booking.

Yes, we professionally clean sofas, armchairs and other suitable upholstered furniture. We use professional cleaning solutions and hot water extraction where appropriate. Before cleaning, we assess the fabric and its condition to determine whether it can be cleaned safely. Some delicate materials may not be suitable for wet cleaning, and we will always let you know before starting.

Yes, we offer professional mattress cleaning to help remove built-up dirt, dust, stains and unpleasant odours. We use professional cleaning solutions and hot water extraction where suitable for the mattress material.While cleaning can significantly improve the freshness and appearance of your mattress, complete stain and odour removal cannot always be guaranteed. This is because some stains and odours, particularly those caused by urine or other liquids, may penetrate deep into the mattress foam and inner layers, beyond the reach of surface and extraction cleaning. In some cases, unpleasant odours may return even after cleaning.

Before our arrival, we recommend removing small items, toys and fragile belongings from the areas to be cleaned. Please ensure we have easy access to the carpets, sofas or mattresses requiring cleaning.If any heavy furniture needs to be moved, please discuss this with us in advance. We also recommend letting us know about any particular stains, spills or pet accidents so we can assess them and choose the most appropriate cleaning treatment.

Yes, we offer professional end-of-tenancy carpet and upholstery cleaning for tenants, landlords and letting agents across Cardiff and South Wales.Our services include cleaning carpets, stairs, landings, sofas, armchairs and mattresses, depending on the property's requirements.We use professional cleaning solutions and hot water extraction where suitable to help remove dirt, stains and unpleasant odours.Please note that we specialise in carpets and upholstery rather than full-property domestic cleaning. Contact us for a free, no-obligation quote tailored to your needs.

Yes, we offer professional interior carpet, upholstery and mattress cleaning for motorhomes, campervans and caravans across Cardiff and South Wales.We use professional cleaning solutions and hot water extraction where suitable for the materials being cleaned.Our service focuses on carpets, upholstered seating, mattresses and other suitable fabric surfaces rather than full interior detailing.Prices depend on the size of the vehicle, the areas requiring cleaning and their condition. Contact us for a free, no-obligation quote.

We provide professional carpet, upholstery and mattress cleaning services across Cardiff and surrounding areas of South Wales.Our service areas include Cardiff, Pontyclun, Talbot Green, Llantrisant, Barry, Porth, Tonypandy, Newport, Bridgend, Caerphilly, Pontypridd, Cwmbran and Blackwood.We also cover surrounding towns and villages. If you're unsure whether we cover your location, please get in touch with your postcode and we'll be happy to confirm availability.

Booking a cleaning appointment with Carpet Wizards is simple. You can contact us by phone, email or through our website to request a free, no-obligation quote.Please let us know what you would like cleaned, your location and any particular stains or concerns. Photos of the areas requiring cleaning can also help us provide a more accurate quote.Once you're happy with the price, we'll arrange a convenient appointment based on availability.

Yes, we offer professional stain protection treatments for suitable carpets and upholstery.Stain protector creates a protective barrier around the fibres, helping to reduce the absorption of certain liquid spills and giving you more time to clean them up before they become difficult-to-remove stains.While stain protection can help keep carpets and upholstery looking cleaner for longer, it does not make fabrics completely stain-proof. Its effectiveness depends on the material, type of spill, usage and regular maintenance.We assess the suitability of the fabric before applying the treatment. Contact us for more information and a quote.

We use professional cleaning solutions to treat pet urine stains and unpleasant odours on carpets and suitable upholstery.However, complete removal cannot always be guaranteed. Urine can penetrate deep into carpet underlay, furniture padding or even the subfloor, where standard cleaning methods may not be able to reach.In some cases, the smell may persist or return after cleaning, particularly if the contamination has reached deeper layers.We will assess the affected area and explain what results can realistically be expected. In severe cases, replacing the affected underlay or other materials may be necessary.

We use professional cleaning solutions and follow the manufacturer's instructions to ensure our cleaning treatments are carried out carefully and responsibly.As a precaution, we recommend keeping children and pets away from freshly cleaned carpets, sofas and mattresses until they are completely dry.If anyone in your household has allergies, sensitivities or specific concerns about cleaning products, please let us know before your appointment so we can discuss the most suitable approach.

Sofas, armchairs and other upholstered furniture usually take several hours to dry after professional cleaning.Drying times vary depending on the fabric type, thickness of the padding, room temperature, humidity and ventilation.Good airflow and a warm, well-ventilated room can help speed up the drying process.We recommend avoiding sitting on or using freshly cleaned furniture until it is completely dry. Some thicker fabrics and cushions may take longer to dry.